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Kryptonite to Offer Free Lock Trade

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CANTON, US (September 23) — Bike lock maker Kryptonite is offering to exchange its tubular u-shaped locks for free, in response to a design flaw that allows thieves to open the locks with a ballpoint pen. The company said it would begin exchanging products within a few weeks, as new locks are made available. Kryptonite […]

CANTON, US (September 23) — Bike lock maker Kryptonite is offering to exchange its tubular u-shaped locks for free, in response to a design flaw that allows thieves to open the locks with a ballpoint pen.

The company said it would begin exchanging products within a few weeks, as new locks are made available. Kryptonite previously said it would offer free upgrades to customers depending on when they bought the affected locks.

“We decided to simplify and expand our planned product upgrade program so that we could expedite the process for consumers and eliminate any lingering doubt in their minds about their locks,” general manager Steve Down said.

The flaw became widely known in cycling circles and in Internet chat rooms that were flooded with irate comments from cyclists. Some posted short movies of themselves picking their own locks with the hollow shaft of a pen. Bike shops nationwide took the locks off the shelves as the company pledged to issue improved, pen-proof models. Source:AP

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