News Article

Announcement of Voluntary Recall of Shimano front wheel quick release

Home

NUNSPEET, Netherlands – Shimano has identified a potential safety issue concerning a quick release that is fitted to front
wheels of certain road and off-road bicycles. In certain cases, it is possible that after the ‘quick
release’ is locked into position, the quick release axle could fail or break spontaneously. If this
happens during cycling, the cyclist may lose control of the bicycle, which could lead to serious
injuries. As all Shimano products should meet the highest industry standards, as a precautionary
measure, and in the interests of putting the safety of its consumers first, Shimano has decided to
undertake a voluntary recall of all affected quick releases.

Announcement of Voluntary Recall of Shimano front wheel quick release

NUNSPEET, Netherlands – Shimano has identified a potential safety issue concerning a ‘quick release’ that is fitted to front wheels of certain road and off-road bicycles. In certain cases, it is possible that after the ‘quick release’ is locked into position, the ‘quick release’ axle could fail or break spontaneously. If this happens during cycling, the cyclist may lose control of the bicycle, which could lead to serious injuries. As all Shimano products should meet the highest industry standards, as a precautionary measure, and in the interests of putting the safety of its consumers first, Shimano has decided to undertake a voluntary recall of all affected quick releases.

The affected ‘quick release’ is fitted to Shimano hub assemblies and to wheels fitted with
Shimano hub assemblies. Shimano and its authorised distributors have sold them to OEMs for
incorporation into new bicycles, and as aftermarket products.

A small number of ‘quick releases’ have also been sold as spare parts.

There have been no reports of accidents related to this issue.

Only quick releases with a silver-plated axle and purchased after 1 November 2005 are
affected by this voluntary recall.

The only potentially affected Shimano hubs carry the following codes, which are clearly printed on
the hubs:

HB-5501 (105)
HB-5600 (105)
HB-6600 (ULTEGRA)
HB-7800 (DURA-ACE)
HB-M756 (XT)
HB-M760 (XT)
HB-M765 (XT)
HB-M960 (XTR)
HB-M965 (XTR)
DH-2N71 (Sport Dynamo)
DH-3N71 (Sport Dynamo)
DH-3D71 (Sport Dynamo)
HB-HF08 (Tandem)

It is possible that these Shimano hubs have been fitted to wheels manufactured by manufacturers
other than Shimano.

The only potentially affected Shimano wheels carry the following codes, which are clearly printed
on the hubs:

WH-7801 (DURA-ACE)
WH-7801C (DURA-ACE)
WH-7801C50 (DURA-ACE)
WH-7801SL (DURA-ACE)
WH-M965 (XTR)
WH-R600

SHIMANO ‘QUICK RELEASES’ NOT AFFECTED BY THIS VOLUNTARY RECALL:

– Shimano front wheel ‘quick releases’ with a black axle instead of silver-plated axle;
– Shimano front wheel ‘quick releases’ supplied before 1 November 2005;
– Shimano front wheel ‘quick releases’ supplied after 1 November 2005 but marked with
an ‘ok’ sticker or a ‘2-letter-code’ sticker at the inside of the ‘quick release’ lever and/or
a red/pink dot near the neck of the axle;
– Shimano rear wheel ‘quick releases’.

If a consumer’s bicycle is assembled with an affected ‘quick release’, or a consumer is unsure
about it, he/she should stop using the bicycle immediately. Consumers should remove the ‘quick
release’ from the front wheel and return it to the nearest Shimano dealer for a replacement ‘quick
release’ free of charge. If a consumer is unable to check the affected ‘quick release’ him/herself,
he/she should bring (NOT CYCLE!) the bicycle to the nearest Shimano dealer to have it checked
and if necessary replace the ‘quick release’ at no cost.

Further information and news concerning this voluntary recall are available on the Shimano
website: http://cycle.shimano-eu.com

For more information, please contact:

Harald Troost
PR Officer Shimano Europe BV

Shimano Europe BV
Harald Troost
Industrieweg 24
8071 CT Nunspeet
The Netherlands
Tel.: +31-341-272 259
Fax: +31-341-272 299
 

 

Comment on this article