News Article

Suntour and Trek Start Fighting over Mega Recall

Laws & Regulations

AMSTERDAM, The Netherlands – The Scott and Trek recall involving over 125,000 bikes is expanding further as Scott is now also recalling e-bikes in Europe that have the concerned Suntour suspension forks. Also, Trek and Suntour start fighting over who is to blame.

Suntour and Trek Start Fighting over Mega Recall
Statements made by spokespersons of Suntour and Trek clearly indicate opposite positions with which both companies are anticipating on legal procedures concerning liability and compensation costs.

Last Tuesday Bike Europe reported that the 125,000 bikes recall is not due to any defect in SR Suntour forks. A Suntour spokesman said: “SR Suntour does not plan to conduct a recall of any of these forks as an investigation and analysis conducted by SR Suntour confirms that SR Suntour forks are not defective and do not present a hazard or risk of injury to consumers.”

‘Deficiencies contributing to failures’

The Bike Europe report triggered a response from Trek. Spokesperson Marina Marich says: “Trek has been working closely with the Consumer Product Safety Commission and authorities in the EU on this matter and in regard to the cause of the problem, the CPSC provided Trek with the following conclusion in its corrective action plan acceptance letter: A deficiency exists in the design, material and/or manufacturing of the affected Suntour forks that is exposed when subjected to high braking forces and a loose quick release (QR).  A combination of high braking forces, a loose QR, and material/manufacturing deficiencies likely contributed to the failures seen in the field.”

The statements made by the two spokespersons clearly indicate opposite positions with which both companies are anticipating on legal procedures concerning liability and compensation costs.

The recalled bikes

The recall refers to Trek and Scott bikes fitted with SR Suntour suspension forks with modelnames XCM (29″), XCT (29″) and NEX (700c). The Trek bikes involved are from MY 2011, 2012 and 2013. Models are Wahoo, Marlin, Marlin SS and the 7300 from 2011; the 8.3 DS, Wahoo, Marlin, Marlin SS and 7300 from 2012 and the 8.3 DS, Cali, Wahoo and Marlin from 2013. These bikes have serial-numbers ending with ‘F’, ‘G’, or ‘H’. Scott is recalling the Sportster, E-Sportster, Venture, E-Venture and Atacama models with disc brakes from MY 2011 to 2013.

Special quick release developed

As reported last Tuesday; in connection with the recall, the Trek subsidiary for the Netherlands and Belgium (Trek Benelux) issued a notice for its dealers last week in which the company says that it has developed a special quick release for preventing the break of the suspension fork drop-outs. Trek (through its dealers) is to replace the front wheel QR of the named bikes with the special QR which has washers.

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