News Article

Cane Creek Recalls Bicycle Shocks

Laws & Regulations

FLETCHER, USA – Cane Creek issued a voluntary recall of its DBINLINE rear shock. The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behaviour by a bike’s suspension..

Cane Creek Recalls Bicycle Shocks
The US made shocks were sold globally. – Photo Cane Creek

The US made shocks were sold at distributors and retailers globally from May 2014 through September 2014 including 5,000 in the US and 500 in Canada. Cane Creek Cycling Components has received four complaints from customers, one of which involved a report of injury.

Incorrect graphics

The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(–) symbols are switched.

The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminium with the words “INLINE” marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 – AA07304 and SA00077 – SA03926.

The shocks were sold separately and were with the following 2015 mountain bikes:

Alutech – Tofane

Banshee – Phantom and Spitfire

Bianchi – Methanol 29

Canyon – Spectral 140 – 27.5 and 29; and Strive CF

Ghost – AMR Riot 130

Guerilla – Gravity Megatrail

Ibis – Ripley 29

Intense – Tracer, Carbine 29 and Spyder 29 Comp

Knolly – Warden

Nicolai – Helius

Norco – Sight Carbon 7.1

Nukeproof – Mega TR

Orange – Five and Five 29

Specialized – Enduro 650B and 29

Comment on this article