News Article

KTM Recalls Panasonic Batteries

Laws & Regulations

MATTIGHOFEN, Austria – In a joined declaration battery manufacturer Panasonic and KTM announced a voluntary recall of model year 2013 e-bikes with hub motors due to problems with the batteries.

KTM Recalls Panasonic Batteries
Only batteries with a serial number starting with RA16 and RA17 are affected by the recall. – Photo KTM

Panasonic assumes that per 150,000 batteries more than one battery might be faulty. The battery could heat up or catch fire in extreme cases which might lead to smoke and flames. In total, around 600 of these hub motor models of which the battery could have a production error were sold in Europe.

Safety

Until now, no incident has been reported. KTM bike, however, opted immediately together with Panasonic for safety and precautionary reasons and initiated a recall. The battery check and the replacement of the affected batteries are handled by the KTM dealer.

Only a limited number of Panasonic NKY442B2 batteries are affected these can be identified very clearly. Only batteries with a serial number starting with RA16 and RA17 are affected by the recall. The serial number is affixed to the underside of the battery (see photo).

Once a battery (RA16 or RA17) is mounted on an e-bike consumers are instructed to remove it from the bike immediately. This battery must not be used or recharged until it is exchanged for free by the dealer. KTM has also opened at dedicated hotline for any question: +49 30 920 360 110

 

 

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