News Article

Digital Tool for Intelligent Bike Service

Sales & Trends

HAMBURG, Germany – Despite major investments in cycling infrastructure servicing a bike is as complicated for cyclists as ever before and filled with unnecessary time consuming tasks for mechanics.

Digital Tool for Intelligent Bike Service
Veloyo service infrastructure will be at the service of consumers with a broken down bike. – Photo Veloyo

Now Veloyo is delivering a digital tool for intelligent bike service. This young company’s foremost goal is to enable qualified mechanics to provide good customer service and minimize time consuming chores such as accounting for repairs.

Strengthening bike shops

“Feedback from consumers as well as from mechanics has been very positive,” says Veloyo CEO Sebastian Kellner. “It is encouraging to have found a mode that strengthens local bike shops and mobile mechanics through outstanding service and greater user experience, while reducing fierce competition between bike shops and online retail. Veloyo gives small and individually operating bike mechanics a voice in today’s jungle of online marketing communication by taking care of all necessary means. Service partners will experience support and tasks such as customer relationship management or invoicing while still being independent and flexible.”

Easy and transparent service

The key benefit for cyclists is convenience. Veloyo service infrastructure will be at the service of consumers with a broken down bike. The platform enables easy communication and quick service by a local bike mechanic who knows what he is doing.

Veloyo is a German based start-up based in Hamburg. Launched early 2015, Veloyo is currently available in Hamburg, Amsterdam and London. They are delivering benefits for cyclists as well as mechanics and by doing so shaping the future perception of bike service in urban mobility.

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