Thun Reconfirms ISO Certification
ENNEPETAL, Germany – “Quality is an ongoing strategy and not a target for us,” says Stella- Béatrice Thun , responsible for quality management at Alfred Thun GmbH & Co.KG.
Following a recent audit which is due every three years bottom bracket manufacturer Thun was re-certified according to DIN EN ISO 9001:2008. Thun performs an internal surveillance audit every quarter instead of once a year. In addition the TÜV-Nord performs an audit for process quality once a year.
For the re-certification the auditors focused on a list of special subjects. These were: the standardization of the R&D department, the registration and documentation of the Overall Equipment Effectiveness (OEE) as an index of productivity, the reduction of the order processing time as well as the process capability index to > 1.33.
One of the auditor’s remarks was that the entire production procedure is displayed electronically. “This system rules out any contingency and allows us to improve ourselves continuously and implement learning tools as Poka-yoke and Six Sigma,” says Stella- Béatrice Thun.