SRAM Recalls RED WiFLi 10-speed Rear Derailleur
CHICAGO, USA – SRAM issued a voluntary product recall of its RED 10-speed medium cage rear derailleurs. SRAM has determined that there is a potential for the derailleur parallelogram to jam and no longer shift.
As this presents a safety issue SRAM is actively retrieving and replacing all affected SRAM RED 10-speed medium rear derailleurs. The components manufacturer advises consumers to stop using these products immediately. Failure of the Taiwan made SRAM RED 10-speed medium cage rear derailleurs while in use may result in loss of bicycle control and possible injury.
SRAM has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
In the public recall announcement, SRAM asks consumers owning one of these products to stop riding immediately and confirm the derailleur has a serial number between 31T2000000 – 11T39999999, and return any affected derailleurs to their dealer to obtain a free replacement.
The recalled derailleurs manufacturing dates are September 2012 through March 2013. The 1,700 related derailleurs were sold via IBDs from September 2012 to November 2013 as well as original equipment.
Dealers with a SRAM RED 10-speed medium rear derailleur installed on a bicycle as part of a groupset within the indicated serial number range can exchange these derailleurs with their local SRAM DSD, TechCenter or SRAM Distributor. Return of the existing derailleur would be required, replacements would be shipped with a SRAM 1091R.
SRAM apologizes for the disruption.