Customer Service Contact Information

We are available on weekdays between 08:30 AM and 5:00 PM CET


Utrechtseweg 44
3704 HD Zeist

The Netherlands

+31 88 584 08 88
customerservice@vmnmedia.nl

Frequently Asked Questions

My Account
What can I do with an account?
With a free account, you have access to 2 articles per month for free . Would you like unlimited reading? Check out one of our subscriptions.
How can I log in?
If you have a (free) account, you can log in via www.bike-eu.com/login. Enter your email address and password. If you don't have an account yet, this will be recognized, and you can create one immediately.
How can I retrieve or change my password?
Go to www.bike-eu.com/forgot-password. Enter your email address and click Send. You will receive an email with a link to change your password. Once you open that link, you will have the option to create a new password. After changing it, you can log in immediately.
How can I subscribe or unsubscribe to newsletters?
Go to www.bike-eu.com/newsletters. If you are logged in, you will immediately see which newsletters you are subscribed to. You can easily subscribe or unsubscribe by choosing 'Subscribe' or 'Unsubscribe'. If you're not logged in, select one or more newsletters and enter your email address. You can confirm your subscription via email. You always have the option to unsubscribe in the newsletter.
My Subscription
How can I change my address or email address?
If you want to link a different address or email address to your subscription, please sent a mail with the desired changes to klantenservice@vmnmedia.nl.
How can I cancel my subscription?
We're sorry to hear that you're considering canceling your subscription. You can cancel your subscription here (please include your subscription number) or call us using the information above. You will always receive a written confirmation of your cancellation. We would appreciate knowing your reason for canceling so we can improve our service.
What are the cancellation terms for my subscription?
You can find the cancellation terms in our Terms and Conditions.
How do I get access to all articles as a subscriber of Bike Europe magazine?

As a subscriber to Bike Europe magazine, you have unlimited access to all articles on bike-eu.com. You only need to link your subscription number to your online account. Please contact customer service for assistance using the information above.

I didn't receive an issue of Bike Europe magazine. How can I request it?
Please contact customer service using the information above.
Bike Europe & VMN media
Why can't I read all articles on bike-eu.com?
Our editorial team creates high-quality articles with great passion every day. With a free account, you have access to 2 articles per month for free . Would you like to read more articles? With a subscription, you will have unlimited access to all content on bike-eu.com.
How can I contact the Bike Europe team?
The Bike Europe team consists of various editors and account managers. You can always contact them personally.
Who is VMN media?
Bike Europe is part of VMN media. We are the largest B2B media company for professionals in the Netherlands.
Are my details safely stored within the account?
VMN media uses the latest security techniques. A secure connection is always used when you visit our websites. You can find more details in our Terms and Conditions and Privacy and Cookie Policy.