News Article

TranzX Opens Service Centre In Benelux


BAD NAUHEIM, Germany – To continue the expansion of its service, bicycle components and electronic e-bike drive systems TranzX opened a Benelux Service Centre in the Dutch town of Oploo.

TranzX Opens Service Centre In Benelux
The new after-sales service will guarantee fast processing of service requests. – Photo TranzX

The Service Centre’s Dutch-speaking team will be in direct contact with the local OEM partners and resellers. The new after-sales service will guarantee fast processing of service requests. “This is an important step for us and a sign of commitment to our customers in Benelux,” said Johnson Cho, CEO of TranzX. “The new service point allows us to deliver the best possible service for our OEM customers and their dealers in the market.”

European Service Centre

The Benelux Service Centre will incorporate many of the functions of the European Service Centre based in the German city of Bad Nauheim. This includes stocking a wide range of spare parts for all e-bikes and the ability to make on-site repairs. This service will extend to all bikes, current and future, with TranzX drive systems which will be catered for by the new service point.

Centrally located

Arno Raaijmakers, Service Manager for Benelux, will act as the prime contact for the Netherlands, Belgium and Luxembourg markets. The Benelux Service Centre is centrally located to provide fast and efficient service to customers. Covering a total area of 500 square meters, it includes an office, warehouse and workshop, as well as a test area for TranzX batteries. On-site customer training is also possible as the new service point has a number of multi-purpose rooms.

The address of the TranzX Service Centre Benelux is:
JD Benelux
Holtmeulen 3B
5841BX Oploo
The Netherlands
Phone: +31 (0)485745300

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