VanMoof channels latest funding into ‘problem solving’ support issues

AMSTERDAM, the Netherlands – The good news for VanMoof is that they’ve secured a further round of investment to support their growing e-bike business. The latest US$40 million (€33.8 million) brings the total tally raised up to US$73 million (€61.8 million). The bad news is, this is crucially needed to tackle the ‘growth problems’ the company can’t seem to shake off; notably bad customer service, supply issues and quality control.
The successful launch of new e-bikes earlier this year has led to an influx of problems and complaints for VanMoof. – Photo VanMoof