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As an extra service for dealers, Giant Germany has opened up a motor repair centre to repair defective motors which are out of their warranty period. – Photos Bike Europe

Giant benefits in Europe with integrated e-bike solutions and service

ERKRATH, Germany - When e-bikes began to make a market entrance, global brand Giant determined that innovation in integrated in-house technologies...

Team Bike’s inhouse SRAM Iberia Tech Center also helps out with solving any SRAM Group product problems that IBD partners gave up trying to fix. – Photo Dieter Wertz

Not just SRAM, service is the focus of Spanish wholesaler Team Bike

ELCHE, Spain - Team Bike S.L. is not only one of the largest and most important bicycle product wholesalers and importers on the Spanish market, but...

Challenging times, yet 12Go Biking decides to stock up

Challenging times, yet 12Go Biking decides to stock up

Similar to numerous other players in the cycling industry, 12Go Biking is facing big challenges. Despite these challenges the company has decided...

KwikFit has entered into various partnerships with suppliers of e-transport equipment, such as NIO and now VanMoof. - Photo KwikFit

VanMoof boosts e-bike service network with KwikFit partnership

AMSTERDAM, the Netherlands - KwikFit is set to play an important role in VanMoof's service network in the Netherlands as an official certified...

Okawa: Elevating customer service in a maturing industry

Okawa: Elevating customer service in a maturing industry

As the e-bike industry transitions from the early adoption phase to a more mature market, customer service expectations change significantly. Jack...

Fettle and Kwik Fit operations will initially be opened in three Kwik Fit centres in London and Bristol. – Photo Kwik Fit

Kwik Fit UK gears up for e-bike servicing and repair

LONDON, UK – Operating over 600 automotive servicing and repair centres across the UK, Kwik Fit is now diversifying into the bicycle sector through a...

ZF Micro Mobility offers solutions for e-bikes manufacturers and continues the successful mobility history of Sachs. – Photo ZF

ZF Micro Mobility supports Sachs dealers with expanded service...

KARLSTEIN AM MAIN, Germany - ZF Micro Mobility GmbH is expanding its service location in Karlstein am Main alongside expanding its service...

Originally dealing with the maintenance of e-bikes fleets, Vélogik now has a catalogue of software solutions for fleets operators and, soon, for independent retailers. - Photo Vélogik

French company Vélogik expands from e-bike maintenance to service...

PARIS, France - Vélogik, a French company based in Paris, is specialised in the management and maintenance of e-bikes fleets. Created in 2008, the...

The new SRAM service centre in Italy will become the company’s seventh service location in Europe. – Photo SRAM

SRAM to open service centre in Italy and expand distribution with...

CHICAGO, US - Component manufacturer, SRAM, is extending its presence in the Italian market by opening a new Technical Service Support Centre....

Established in 2019, Mioo has made a business of making it easier for cyclists to get their bikes fixed, checked, and ready for a ride. - Photo Mioo

Bike servicing app Mioo entering new European markets

STOCKHOLM, Sweden - Mioo, an app which offers professional bike service via the phone, is setting its sights on expansion across Europe. The Swedish...